Customer Support

Product Returns

For damaged products or returns please use the contact information below. Please DO NOT call Customer Service for any questions regarding our products or regimens. For general questions, please email us at

1(516) 599-0829

Shipping Address:
Attention: Dorie Lynn
266 Merrick Road
Lynbrook, NY 11563

Domestic US Shipping Options and Pricing

At Skinplicity, we offer a number of flat fee-based domestic shipping options. Simply select the appropriate shipping option during checkout.

UPS GROUND - 1-5 Business Days
UPS 3 DAY SELECT - 3 Business Days
UPS SECOND DAY AIR - 2 Business Days
UPS NEXT DAY AIR - Next Business Day