We stand by the quality of our products and we want our customers to be 100% satisfied with their purchases. If for some reason, you are not satisfied with your purchase, we will promptly issue a refund to your credit card according to the return policy stated herein.
We do not offer exchanges. If you would like to select a different item, you must return the original item for a refund, and then purchase another item.
Please follow these guidelines to be eligible for a refund:
- Products must have been purchased directly from Skinplicityskin.com
- Products must be returned within 30 days of ship date (To insure that your returns remain eligible for a refund, please have the original package return postmark included in the return before the 30-day return period expires).
- Please include a copy of your receipt and your reason for returning the product(s).
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable.
- Products marked non-returnable cannot be returned.
Please ship returns to us at:
Attn: Ashley Whitaker
5000 Westpark Drive SW
Atlanta, GA 30336
Should you have any questions or concerns, please call Customer Service at 1(800) 517-0534